Customer Support
MONTHLY MEMBERS’ CANCELLATION POLICY
You may cancel your membership at any time. If you try out the DeFranco Insider membership site and decide it is not right for you, or wish to discontinue your membership at any time, simply send an email to our Helpdesk support.
Once we receive your request (within 48 hours) we will ask you to confirm the cancellation. You must respond in order for us to process your request.
If you are charged for the next month’s membership fee, we will refund this payment 100% and you will not be billed for any future payments.
Once you cancel, you will lose access to all DeFranco Insider membership VIP videos, programs, workouts, forums, and exclusive video library.
UPGRADING TO LIFETIME MEMBERSHIP
If you’ve already signed up for the monthly membership but you’d like to upgrade to the Lifetime Membership, simply send an email to our Helpdesk support.
Once we receive your request (within 48 hours) we will ask you to confirm the upgrade and send you the instructions to walk you through the simple 1-step process.
